Southwest Airlines has made a significant move by appointing Aileen Furlong as its new Vice President of Sales, effective January 6. This decision marks a pivotal moment for the airline, particularly as it aims to enhance its corporate sales strategy. Furlong replaces Dave Harvey, who left the company in May, and her appointment comes at
Airlines
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Air France has made a significant move by announcing Orlando as its 18th U.S. destination, set to launch in May 2024. This marks a notable return to a route that was previously attempted but abandoned in 2011 and 2012 due to insufficient demand. However, the landscape of transatlantic travel has evolved considerably since those days.
In a decision that reflects its evolving business strategy, JetBlue Airways has announced the discontinuation of flights to San Jose, California, as part of a broader network realignment. This move is indicative of the airline’s increasing focus on strengthening its presence in the Northeast, Florida, and the Caribbean—regions where they perceive greater demand and potential
On December 5, the U.S. Department of Transportation (DOT) unveiled a significant proposal aimed at bolstering passenger protections in the airline industry. This initiative, if implemented, would mandate airlines to compensate passengers for cancellations and delays exceeding three hours, explicitly if they are deemed the airline’s fault. Such a rule would signify a major shift
The aviation industry is witnessing a technological overhaul with the advent of New Distribution Capability (NDC), aimed at revolutionizing how airlines sell their products and services. Recognizing the hurdles faced in adopting this innovative approach, the Airlines Reporting Corporation (ARC) has stepped in with a comprehensive set of best-practice guidelines. These guidelines are designed to
In a significant strategic move, American Airlines has announced a 10-year exclusive partnership with Citibank to manage its AAdvantage co-branded credit card portfolio. This development signifies Citi’s enhanced role as the sole issuer of these cards, rendering it the major player in the AAdvantage rewards landscape. This move will reshape the co-branded credit card offerings
The world of air travel has undergone a seismic transformation in recent decades. Once upon a time, flying was a luxurious experience, characterized by opulent interiors, classy attire, and delightful conversations between passengers. In stark contrast, today’s flights often resemble an uninviting environment where personal space is guarded fiercely, and the connection between travelers has
In a climate where transparency is increasingly demanded by consumers, major airlines are exhibiting a complicated relationship with regulatory frameworks, particularly regarding the disclosure of ancillary fees. Recently, leaders from Delta, American, United, Frontier, and Spirit Airlines have publicly committed to contesting a new regulation that would obligate them to disclose comprehensive fare details, including
Starting from March 30, Lufthansa is set to roll out an avant-garde merchandising strategy for its business class aboard the newly designed Allegris cabin. With the airline’s sights set on enhancing the travel experience, this initiative represents a significant leap from traditional seating arrangements to a more customizable format, catering to the evolving preferences of
Frontier Airlines is set to elevate its travel experience with the introduction of new „first class-style“ seats, slated for late 2025. This innovative move aims to enhance passenger comfort and rebrand the airline as a more appealing option for mid-range and premium travelers. The new seats, designed to accommodate two passengers on either side of
As of July 1, Qantas Airways, one of Australia’s leading carriers, has announced significant changes to their booking process that are set to alter the landscape of airline distribution, particularly for U.S. travel advisors. The airline will implement a distribution surcharge policy that introduces a fee of $13 for each segment booked through traditional Global
As the Thanksgiving holiday approaches, travelers may encounter unexpected hurdles in the sky due to a shortage of air traffic controllers. The Federal Aviation Administration (FAA), led by Administrator Michael Whitaker, has forewarned that this staffing issue might lead to significant flight delays, particularly in the already bustling New York City airspace. Whitaker emphasized the
The aviation industry in the United States has been under scrutiny recently, especially concerning the surging revenues derived from ancillary fees such as seat selection. A report published by the Senate Permanent Subcommittee on Investigations has shed light on how five major airlines amassed a staggering $12.4 billion in seat-selection fees between 2018 and 2023.
In an ambitious move to enhance customer experience, Delta Airlines is set to begin trials of its new Comfort Plus fare bundles in 2025. Announced by Delta president Glen Hauenstein during the recent Investor Day on November 20, this initiative seeks to better understand customer preferences in terms of airline offerings. Hauenstein’s remarks indicated a
In a strategic move aimed at revitalizing its business, Spirit Airlines has initiated a prearranged Chapter 11 bankruptcy filing. This decision, dated November 18, reflects the airline’s commitment to restructuring its financial obligations and positioning itself for sustained operational efficacy. However, industry analysts offer a more sobering perspective on Spirit’s situation, suggesting it may have
In the rapidly evolving world of aviation, where sustainability has become a central focus, Breeze Airways CEO David Neeleman stands out as a contrarian. During the Phocuswright Conference, he boldly articulated his skepticism regarding Sustainable Aviation Fuel (SAF), which he labeled as “nonsense.” In a landscape where many industry leaders are pushing for greener alternatives
In a bid to streamline its boarding process and improve passenger experience, American Airlines is set to roll out a new boarding alert system to over 100 airports across the United States ahead of the busy Thanksgiving travel period. Among the locations slated to receive this advanced technology are major hubs like Austin-Bergstrom and Atlanta.
As Thanksgiving 2023 approaches, travel forecasts indicate a substantial rise in the number of Americans embarking on journeys during the holiday season. According to AAA, approximately 79.9 million individuals are expected to travel at least 50 miles from home between November 26 and December 2. This marks an increase of 1.7 million travelers compared to
New York City’s John F. Kennedy International Airport (JFK) stands as a prominent gateway for millions of travelers each year, and its ongoing redevelopment signifies a commitment to modernizing this vital transport hub. The ambitious $19 billion renovation plan is poised to redefine the passenger experience, with a particular focus on the grand $4.2 billion
On Monday, Spirit Airlines announced that it had officially filed for a „prearranged“ Chapter 11 bankruptcy with the U.S. Securities and Exchange Commission. This strategic decision indicates the airline’s intent to engage in a comprehensive restructuring plan aimed at revitalizing its financial structure. In its communication to customers, Spirit described the bankruptcy filing as a
Traveling can be an arduous task, particularly for individuals with disabilities. While airlines and airports have made strides in accommodating these travelers, there is still an extensive gap between the current offerings and the level of service needed. Recently, however, a noteworthy advancement is promising to enhance airport experiences for those who require mobility assistance.
The political landscape in Washington, D.C., has undergone a significant transformation following the re-election of President Donald Trump. As announcements for Cabinet positions roll in and incoming leadership prepares to take the reins on Capitol Hill, questions loom over how the next Trump administration will influence travel and tourism policies. Amidst these changes, the American
In a significant move that could reshape its future, Spirit Airlines is nearing a restructuring agreement with its bondholders. This development might ultimately lead to a bankruptcy filing, raising concerns about the airline’s financial stability. With a history marked by tumultuous market conditions and competitive pressure, this structure aims to alleviate some of the burdens
Traveling through bustling European airports can be an exhilarating yet daunting experience. Many frequent flyers share a common sentiment: the time allocated by airlines for connecting flights rarely mirrors the often chaotic reality of major international hubs. From missed connections to hurried runs through terminals, the following analysis explores some of the most notorious airports
In a rapidly evolving travel industry, the launch of the Sabre Red Launchpad represents a significant step forward, particularly for new travel advisors. Designed with simplicity in mind, this booking platform is now accessible to all travel agencies. By collaborating closely with the Internova Travel Group, one of the industry’s leading networks, Sabre has tailored
As airlines continuously strive to enhance the passenger experience, Lufthansa has taken a pioneering step by introducing virtual reality (VR) headsets into their business-class cabins. Launched on October 11, 2023, during an experimental phase on select routes, this initiative showcases how technology is shaping the landscape of in-flight entertainment. With the inclusion of Meta Quest
The recent ruling by a federal appeals court to uphold the dissolution of the Northeast Alliance between American Airlines and JetBlue has sent ripples throughout the aviation industry. This decision raises essential questions regarding competition, regulatory oversight, and the future of airline partnerships in a rapidly evolving landscape. The implications of this case extend beyond
In a troubling turn of events, the Federal Aviation Administration (FAA) has placed a 30-day prohibition on U.S. airlines flying to Haiti following alarming incidents of gunfire directed at Spirit and JetBlue aircraft. This heightened security measure extends to restricting operations in Haitian airspace below 10,000 feet. The gravity of the situation cannot be overstated,
Travel stories often come with a fair share of unexpected twists and turns, and my journey from Southwest Florida to Tokyo was no exception. Scheduled to meet 53 clients for a cruise around Japan, the adventure began with hopes as high as the palm trees surrounding Fort Myers Airport. However, as fate would have it,
Amadeus, a leading player in technology and distribution for the travel industry, showcased impressive financial performance in the third quarter of 2024. The company achieved group revenue of $1.6 billion, marking an 11% increase compared to the previous year. This robust growth is not merely a numerical gain; it reflects an encouraging trend in the
As the political landscape shifts in the United States with Donald Trump’s return to leadership, the travel sector stands on the precipice of significant transformations. Historical patterns suggest that changes in administration can lead to abrupt shifts in policy, and the upcoming Trump administration is no exception. Analysts, including travel expert Gary Leff from the
After seven long weeks of striking, factory workers at Boeing have decisively voted to accept a new contract, marking an important turning point for the aerospace company. This vote not only allows Boeing to resume its production lines but also indicates an evolving relationship between the company and its employees, particularly in light of the
In a significant move to enhance its long-haul flying experience, Singapore Airlines has unveiled plans for a groundbreaking retrofit of its Airbus A350-900 aircraft, committing a staggering $1.1 billion to this multi-year initiative. This investment is not just about upgrading technology; it reflects the airline’s dedication to improving passenger comfort and luxury, aiming to set
The recent restructuring of Southwest Airlines’ board of directors signifies a pivotal moment for the airline as it aims to recalibrate its strategies and enhance operational effectiveness amidst evolving industry challenges. At the helm is Rakesh Gangwal, co-founder of IndiGo, who brings a wealth of airline experience, having previously served as CEO of US Airways
The Ascend 2024 conference held in Cancun gathered a robust audience of over 1,300 travel advisors. The highlight of the event was the focus on ALG Vacations and their innovative strategies for the upcoming year. Tom Stieghorst, a seasoned tours editor, engaged in a thought-provoking discussion with Ray Snisky, the group president of ALG’s parent
The recent proxy battle between Elliott Investment Management and Southwest Airlines has underscored a significant moment in corporate governance and airline operations. Over a period of five months, Elliott attempted to enforce a transformative agenda on Southwest, leveraging its 11% ownership stake to orchestrate changes within the airline’s board. However, the culmination of these efforts
Delta Air Lines has taken a significant step forward in enhancing travel accessibility by launching an innovative flight map specifically tailored for visually impaired passengers. This groundbreaking feature is currently operational on 171 aircraft, with plans to fully integrate it across over 600 planes by the holiday season, as revealed by Ekrem Dimbiloglu, the airline’s
Virgin Atlantic has just transformed the travel landscape for its loyal customers by making every seat on its flights available for purchase with Flying Club loyalty program rewards points. This pivotal change comes as a welcome move, enhancing the previous policy that guaranteed a limited number of only 12 seats for point redemption. Starting today,
The Caribbean has long been celebrated for its stunning landscapes, vibrant cultures, and welcoming climates that attract millions of tourists each year. However, in an increasingly digital world, the need for modernization extends beyond just tourism offerings. Several nations within the region are undergoing significant changes to their immigration processes, shifting from cumbersome paper systems
In a high-profile lawsuit filed on October 25, Delta Air Lines has taken legal action against cybersecurity firm CrowdStrike, alleging that a faulty software update led to a catastrophic technology failure. This outage resulted in an unprecedented number of flight cancellations during one of the busiest travel seasons of the year, impacting travel plans for