The software update by cybersecurity provider CrowdStrike that crashed Microsoft Windows operating systems worldwide on July 19 had a significant impact on major U.S. airlines. Each airline faced its own set of challenges in restoring its operations following the system crash. American Airlines was quick to recover, with only 51 mainline flight cancellations the following
Airlines
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Oregon’s Portland International Airport has recently unveiled the first phase of its impressive new main terminal. The $2.15 billion terminal boasts a variety of upgrades designed to enhance the overall traveler experience. From new check-in areas to wider TSA security screening zones with state-of-the-art equipment, the terminal is a vast improvement from its predecessor. Additionally,
Elliott Investment Management has officially announced 10 nominees for Southwest Airlines’ board of directors. This move is part of their ongoing demand for changes within the carrier’s senior management. The investment firm has been pushing for the removal of Southwest CEO Bob Jordan since June, when they disclosed a significant stake in the company. These
When it comes to organizing group travel, one of the key considerations is the size of the group that the advisor, as well as the ship, can effectively manage. For example, a travel advisor named Freed is currently preparing to take a group of her neighbors on a cruise with Royal’s sister brand, Silversea. Through
Alaska Airlines recently made a strategic investment in JetZero, an aircraft engineering startup with a groundbreaking blended-wing aircraft design. This innovative design has the potential to significantly reduce carbon emissions and fuel consumption by up to 50%. By integrating the wings with the fuselage, JetZero’s aircraft boasts a sleeker shape that minimizes aerodynamic drag and
Southern Connecticut is set to witness a fierce competition between two discount airlines, Breeze Airways and Avelo. Both airlines have announced plans to expand their operations in the region, with Breeze introducing 10 new routes from Tweed Airport in New Haven. This move will put them in direct competition with Avelo, the only commercial airline
Implementing New Distribution Capability (NDC) technology has been a challenge for many airlines in the industry, including Finnair. Despite being a strong advocate for NDC, Finnair recently faced difficulties in transitioning away from legacy Edifact GDS technology. In a conversation with Finnair’s officials, they shed light on the struggles and successes of their NDC strategy.
American Airlines CEO, Robert Isom, made headlines during the airline’s Q2 earnings call when he publicly acknowledged the need to rebuild „positive relationships“ with travel advisors. This statement marked a significant shift from American’s previous strategy of aggressively pushing direct distribution and NDC channels, a move that ultimately cost the airline up to $1.5 billion
Expedia Group, ranked No. 2 on Travel Weekly’s Power List, faced challenges in the third quarter due to a softening in demand according to CEO Ariane Gorin. This decline in demand was evident across various sectors of the travel industry, mirroring reports from other industry players. Despite this, the company managed to achieve second-quarter results
Archer Aviation is making waves in the aviation industry with its groundbreaking four-passenger electric aircraft named Midnight. This innovative vertical takeoff and landing craft is set to revolutionize urban air mobility, promising swift and convenient transportation solutions. The company recently unveiled its ambitious plans for a Los Angeles-area flight network, slated to commence as early
In July, Delta faced significant challenges in terms of flight cancellations, marking a stark contrast to its usual track record of reliability. The airline, known for its efficiency in limiting cancellations, saw a drastic increase in its cancellation rate, jumping to 5.28% from 0.8% in June. This surge was primarily attributed to the slow recovery
Recently, Tauck has resumed sales of American Airlines and its Oneworld alliance partners after a policy change that temporarily hindered tour operators from offering refundable fares. The decision to extend the refundability of fares booked through Tauck until December 31, 2024, is seen as a temporary measure, indicating a shift in policy by American Airlines
Breeze Airways, a discount carrier, is set to make its way into Newark, one of the primary airports in the New York metro area. The airline plans to kick off its operations with twice-weekly flights from Newark to Charleston, W.V. starting from November 14. This route will then extend to Orlando, providing passengers with more
Elliott Investment Management has made waves in the airline industry by detailing its stake in Southwest Airlines and calling for a shakeup in top management. The investment firm’s approximately $1.9 billion investment in Southwest has prompted a call for the replacement of CEO Bob Jordan. This demand for change has sparked discussions and meetings between
Harry Reid Airport in Las Vegas experienced a notable surge in passenger traffic during the first half of 2024. With a total of 28.9 million passengers served through June, the airport saw a 2.6% increase from the same period in the previous year. This promising growth puts the airport on track to surpass last year’s
Boeing factory workers have come forward with troubling revelations about the practices within the company, detailing instances where they felt pressured to work too quickly. This pressure, according to one worker, often led to errors and mistakes as individuals tried to keep up with the pace of the assembly line. The worker mentioned that the
Allegiant Travel Co.’s Sunseeker Resort Charlotte Harbor in Florida is currently facing significant financial challenges, as revealed by the company’s executive chairman and outgoing CEO Maurice Gallagher during a recent Q2 earnings call. The resort is projecting a cash loss of around $15 million for the year, indicating that its financial performance is falling below
CrowdStrike, a cybersecurity firm, is currently facing threats of a lawsuit by Delta Air Lines following a software update failure that led to over 6,300 flight cancellations between Delta and its subsidiary Endeavor, resulting in an estimated $500 million in damages. Delta CEO Ed Bastian appeared on CNBC to discuss the situation, stating that the
Hawaiian Airlines recently made a court filing stating that they would have to halt all traditional GDS sales if the U.S. Department of Transportation implements its rule for airline fee disclosure as planned on Oct. 30. This declaration highlighted the potential worst-case scenario for the airline if they are unable to comply with the DOT
The Department of Transportation’s Office of Aviation Consumer Protection has recently launched an investigation into Delta Air Lines’ ongoing operational crisis. DOT Secretary Pete Buttigieg stated that Delta must prioritize taking care of its passengers and fulfilling its customer service obligations. He emphasized that this is not only a moral responsibility but a legal one
Korean Air has recently announced its decision to purchase 50 new widebody aircraft from Boeing. This order includes 20 Boeing 777-9 aircraft, 20 Boeing 787-10s, with an option for an additional 10 787-10s. This move signals Korean Air’s commitment to enhancing its long-haul flight capabilities to North America and Europe, especially following the merger with
The U.S. helicopter sightseeing industry, while providing breathtaking aerial experiences, has a dark history of crashes and fatalities. While thankfully crashes are rare, the consequences when they do occur are tragic and devastating. One recent incident involved a Robinson 44 helicopter that crashed into the ocean along the Napali coastline of Kauai, claiming the lives
In the second quarter, Sabre experienced a 1% drop in air bookings within its global distribution system, totaling 76.2 million. However, CEO Kurt Ekert highlighted that corporate bookings saw a positive trend with a 2% to 3% year-over-year increase during the same period. This increase in corporate travel volume helped offset the decline in overall
The Transportation Department is taking steps to ensure that children ages 13 and under can sit with a supervising adult free of charge when flying. This initiative is a response to the FAA Reauthorization Act, which mandated the DOT to issue regulations within 180 days to address this issue. The goal is to prevent parents
Southwest Airlines, a long-standing favorite among budget travelers, is poised to make a significant shift in its brand identity with the introduction of premium seating options and assigned seats. This departure from its hallmark open seating policy may present some challenges, but it also opens up opportunities to attract a wider range of consumers. Southwest
American Airlines regional subsidiary Piedmont has recently announced that it has started the process of bringing aircraft out of storage for the first time since the COVID-19 pandemic hit. Piedmont, which operates American Eagle-branded flights across the eastern United States, is planning to revive two 50-seat Embraer E145s per month from their storage location in
Breeze Airways has recently announced its partnership with a travel management company, AmTrav. This collaboration marks a significant milestone for Breeze as it expands its reach in the aviation industry. AmTrav, ranked at No. 42 on Travel Weekly’s Power List, boasts offices in key locations such as Chicago, Boston, Los Angeles, and Miami. With $335.2
Delta Airlines CEO, Ed Bastian, revealed during a recent interview on CNBC that the CrowdStrike outage cost the airline a staggering $500 million. This outage, caused by a software update failure on July 19, resulted in significant financial losses for Delta, including compensation to customers and lost revenue. The aftermath of the CrowdStrike software update
The U.S Department of Transportation has recently issued a strong warning to airlines regarding their compliance with refund requirements outlined in the FAA Reauthorization Act. Secretary Pete Buttigieg expressed concern over the lack of transparency from airlines in informing passengers of their right to a refund when faced with flight cancellations or significant delays. This
JetBlue recently announced a strategic move to defer deliveries of 44 Airbus A321 aircraft until 2030 and beyond. This decision is aimed at solidifying the airline’s balance sheet and improving cash flow. By deferring the delivery of these aircraft, JetBlue will be able to reduce its capital expenditures through this decade by approximately $3 billion.
Southwest Airlines has been known for its innovative Customer of Size policy, which allows plus-sized travelers to purchase two seats at the time of booking and receive a refund for one seat after the flight. This policy has made inventory management easier for Southwest while also accommodating travelers who prefer not to purchase an extra
The hospitality industry has seen a heartwarming trend in recent years with the inclusion of dogs in hotels. This addition not only adds a unique element to the guest experience but also provides numerous benefits to both the guests and the hotel itself. Training and managing a lobby dog requires careful consideration, as discussed by
In an effort to cater to a broader range of travelers, Spirit Airlines has announced that they will be introducing new fare bundles starting next month. This decision comes after listening to feedback from their guests, with the goal of providing affordable options that deliver an elevated experience with unparalleled value. The new bundles, set
Discount carrier Avelo has announced plans to expand its services internationally starting in November. The airline will be launching flights from Bradley International Airport, marking its first foray outside the continental United States. Avelo will add 18 new twice-weekly routes in the fall, with the inaugural international routes being to Montego Bay, Jamaica and Cancun.
United Airlines recently made headlines by announcing their decision to sell customer data to companies for targeted advertising purposes. The initiative, known as Kinective Media, has sparked controversy and raised concerns about the ethical implications of such practices. While United claims that this move will enhance the travel experience by providing more personalized advertising solutions
Elliott Management, an activist investment firm with an 11% stake in Southwest Airlines, is making bold moves to shake up the airline’s board and management. The firm’s criticism of Southwest’s recent announcement of additional legroom seats and assigned seating as „too little, too late“ speaks volumes about their dissatisfaction with the current leadership at the
Southwest Airlines, known for its open-boarding policy, is set to make a significant change by implementing assigned seats. This move will end the open-seating model that has been a defining feature of the airline. In addition to assigned seats, Southwest will also be redesigning its cabins to include extra-legroom seats, which will make up about
American Airlines’ decision to focus on direct distribution and move away from traditional GDS bookings has proven to be a costly mistake. The airline is projected to lose $1.5 billion in revenue this year as a result of this strategy. This move has had a significant negative impact on the airline’s financial performance, with CEO
The global airline alliances, namely Star Alliance, Oneworld, and SkyTeam, have been actively leveraging technology to enhance the overall travel experience for passengers requiring multi-airline itineraries. The advancements in technology integrations aim to simplify the complexities associated with coordinating journeys involving multiple carriers. The collaborative efforts by these alliances are geared towards streamlining the entire
JetBlue has announced plans to significantly increase its presence in New England by expanding its route network to core markets. This move is part of the airline’s strategy to strengthen its operations and cater to the needs of travelers in the region. One of the key developments in JetBlue’s expansion plan is the launch of